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Forrester Blog for Customer Experience Professionals\uff08\u82f1\u8a9e\uff09\r\nForrester Research\uff08\u82f1\u8a9e\uff09\r\n\u003C\/p\u003E\n                    \u003Cp class=\u0022authorIndex__update\u0022\u003E22\u8a18\u4e8b\uff08\u6700\u7d42\u66f4\u65b0\uff1a2009\u5e7410\u670805\u65e5\uff09\u003C\/p\u003E\n          \u003C\/div\u003E\n  \u003C\/a\u003E\n\u003C\/li\u003E","provider_name":"Web\u62c5\u5f53\u8005Forum","provider_url":"https:\/\/webtan.impress.co.jp\/","cache_age":86400,"height":"600","width":"300"}